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In-house legal departments have long been resistant to and risk-averse about automation, but the effects of the pandemic forced many to shift gears in 2020 and pursue — or at least actively consider — more extensive automation of certain legal activities, especially those around major corporate transactions. The challenge now is deciding which technologies to embrace to drive real business outcomes. Technology is the most obvious solution for many legal departments “The new pressures brought about by the coronavirus pandemic certainly have acted as a catalyst for this shift,” says Zack Hutto, Director, Advisory, Gartner. “Legal and compliance teams have rarely been frontrunners to modernize, digitalize and automate. The pandemic has flattened staffing budgets and increased legal workloads; technology is the most obvious solution for many legal departments.” Attend webinar: Gartner Top 2021 Corporate Legal Tech Predictions Gartner research highlights the impact of technological innovation on corporate legal and compliance objectives. In particular, it looks at legal technology’s positive, direct impact on corporate legal productivity and efficacy, its potential for raising compliance risks and complexity, and its transformational role on the legal value chain. These five predictions can help legal leaders plan their legal technology investments and broader transformation efforts
