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Organizational resilience is the watchword of today’s disrupted environment, and general counsel (GC) have a critical role to play as their organization’s disruption risk guide — working quickly with the business to (re)define the limits of legally, ethically and reputationally appropriate actions for business partners as they pursue new business models and opportunities to drive growth. But for the legal department to be as responsive as the business needs it to be, GC have to evolve how their legal departments operate by leading the design and (re)development of: Workflow processes Information access Knowledge systems, hiring and training Communication mechanisms and technology infrastructure Outside counsel relationships “The role of GC and their legal teams naturally expands in times of disruption,” says Abbott Martin, Vice President, Gartner. When the law and stakeholder expectations are unstable and sometimes at odds, legal departments must provide operational clarity and build the corporate resilience to move forward.” Read more: How to Be a More Effective General Counsel Gartner expects that over the next five years, businesses will face an era of persistent disruption, leading to increased exposure to regulatory and reputational risks. Any stable “new normal” remains beyond the horizon. For legal to offer relevant counsel
