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In early-March, the British retailer M&S announced the launch of its first official alumni network called ‘M&S Family’. The network consists of colleagues past and present and allows former staff to remain a part of the family and continue their contributions to the organisation. Read more Why maintaining relationships with former staff makes business sense Within this, members of the platform will be kept up-to-date with the latest news from the firm and they will also be given access to live job opportunities among other things. ‘Barely scratched the surface’ At the time, Katie Bickerstaffe, Chief Strategy & Transformation Director, and Sponsor of the M&S Family Alumni Network, said that they had “barely scratched the surface when it comes to tapping into the enthusiasm and opportunity our fantastic extended M&S Family can provide”. This also included how it could support the firm’s recruitment pipeline. To find out more about how ‘M&S Family’ could benefit the firm’s recruitment pipeline, HR Grapevine recently spoke to Bickerstaffe. ‘Boomerang hire’ Firstly, Bickerstaffe points towards research which highlights the benefits of “building a thriving network of passionate brand advocates”. One of the clearest and most relevant benefits to M&S as a retailer is ‘the boomerang hire’, according to
