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Many organizations are making new or heightened commitments to diversity, equity and inclusion (DEI) in the workplace, but Gartner research shows that commitment doesn’t consistently extend to the treatment of potential employees. “Candidate experience is often future employees’ first impression of the organization — and the first point at which an organization can prove its commitment to equitable principles by treating people in a fair and consistent way. Our data shows the current candidate experience is not consistent at all,” says Lauren Romansky, Managing Vice President, Gartner. Gartner research finds that today, significant differences exist in candidate experience across different groups — including segments such as gender, race and sexual orientation. Human Resources Who Is Winning the Talent War? See how HR leaders use data-driven insights to tackle key elements of talent strategy. Download eBook The challenge for HR leaders is to understand why different applicants drop out of the process or perceive the effectiveness of onboarding programs differently and then address inequities. Read more: Use Data to Inform Diversity Hiring Decisions What is candidate experience? The candidate experience refers to the impression a job seeker gets of an organization, based on their interactions during the entire recruitment process. It
