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Cross-training employees has many benefits for organizations and employees, improving organizational performance and helping companies prepare for both the expected and the unexpected. Not only can it make your employees more effective and productive, but it can also improve the versatility of your organization and boost your bottom line. Let’s have a look at cross-training and how to implement it in more detail! ContentsWhat is cross-training in the workplace?What are the benefits of cross-training employees?Drawbacks of cross-trainingHow to design an effective cross-training program What is cross-training in the workplace? Cross-training is the practice of training an employee to be able to do the work that another employee does, in addition to their primary job role. For example, person A is trained to do the tasks that person B usually does and vice versa. Cross-training main objectives are to: increase an employee’s skill set,increase flexibility within the organization,and help everyone better understand how the business operates on all levels. Cross-training centers on pinpointing the major tasks and operations within the company and ensuring multiple employees can perform these tasks and step in as and when needed. This empowers everyone in the organization and increases their value. Cross-training is a strategy that
