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How £1bn firm are preparing for success with hybrid work Some employers are predicting a ‘hybrid new normal’ Many experts in the HR space don’t expect that once the pandemic eases employees will return to the office in the same numbers as pre-Covid times. It leaves the question: what next? With many individuals citing burnout, isolation, anxiety and boredom from constant remote work – although full lockdown plays a massive part in this – many will want some form of in-person interaction with colleagues, if not full time. It results in what many are predicting will be a ‘hybrid new normal’ where work over a set period of time, say a week, is split between the office as well as remote locations. Yet, this will have to be orchestrated with a clear understanding of the benefits of a new approach work, what it drives amongst staff, how organisational design works going forward, and what it means for leadership structures. There are many nuances associated with face-to-face delivery that you can’t replicate virtually and it’s easier for people to switch off during online training than it is in real life. Understanding how to create work structures to benefit staff An