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The COVID-19 pandemic has brought severe disruption to legal functions everywhere, both in terms of how legal teams carry out their work and also in terms of what work they need to do. Moreover, the economic effects of the pandemic have created cost constraints in many organizations. Two-thirds of respondents in a 2020 Gartner poll of legal leaders said they expected overall legal department headcount to remain flat in 2021, and half expected further budget reductions. Heads of legal expect legal operations managers to address the emergent challenges of remote working and cost management So while many legal departments relied on trusted law firm partners to help interpret the regulatory changes in the early months of the pandemic, they see increasing the specialization of their teams and bringing that work in house as more cost-effective long-term solutions. [swg_ad] With more work to do, in a disrupted work environment, without any additional money to do it with, many in-house legal departments have already turned to legal operations managers to help them meet these challenges in 2020. Legal departments that can use technology solutions and legal operations to drive greater efficiency in-house will be the winners “Responding to the pandemic and its
