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Why emotional intelligence is more important now than ever before Silicon Valley CEO outlines the importance of emotional intelligence in HR As the UK enters its second year living with Covid, many HR Leaders have a stronger idea on how to assist the workforce through this crisis. Part of this assistance may be born of knowing employees more and responding to their needs. This is certainily something that Kash Shaikh CEO of Virtana, a Silicon Valley Artificial Intelligence (AI) software solutions provider for hybrid cloud complexities, former Vice President (VP) at Dell and member of the Forbes Business Council believes. He exclusively told myGrapevine+ that Emotional Intelligence (EI) is the most pivotal skill needed this year and can underpin a HR practice that is offered more as a service to employees with EI interwoven in to it. What is EI? The subject of EI has received plenty of attention from a research point of view. Psychologist and author Daniel Goleman released his book in 1995 named ‘Emotional Intelligence’ and has since applied the notion of EI to the business world. In this book, Goleman explains that HR rely on EI to lead and collaborate with employees in a better
