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This blog post highlights the September 2021 Natural HR ‘Expert Webinar’ series and only highlights the contents covered in the webinar. To view the entire webinar, as well as a library of other HR Expert webinars, for free, click here. Nikki Hill, an Executive Coach and Talent Consultant, took the lead for September’s Natural HR, HR Expert webinar series, which focused on why emotional intelligence is critical to the success of HR teams in the workplace. With over a decade of in-house HR and talent experience with companies in organisations ranging from luxury fashion to food, retail, telecoms, and financial services, Nikki talked about how HR teams can break down the critical elements of emotional intelligence and how you can begin infusing a healthy dose of emotional intelligence into your workplace agenda. Natural HR chose this topic to help you drive productivity, profitability, and job satisfaction, which ultimately helps with staff retention within your business. Why is Emotional Intelligence important? Emotional intelligence refers to the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathise with others, overcome challenges and defuse conflict. But why is emotional intelligence so important to the way
